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ENQUIRE ABOUT A STAY AT THE HOTEL TOLDERHOF***

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Information for your next holiday with us

GENERAL INFORMATION
Arrival and departure
On your day of arrival, your room will be available from 2.00pm. Rooms should be vacated by 10.00am on your day of departure. This is necessary to ensure that there is time to carefully clean and prepare the room for the next guests. Thank you very much for your kind cooperation. Please could you contact us by telephone to let us know if you may be arriving late.

Single room supplement
For single occupancy of a double room, we charge a supplement of 20% of the price specified on the price list.

Reservations
A reservation is only binding upon receipt of payment. 
In the event of an earlier departure or delayed arrival, you will be charged the full amount for the period that was originally agreed.

Cancellation policy
We ask for a a written cancellation.

  • Up to 30 days before arrival there are no cancellation fees. A deposit paid will be credited to your account for a future stay and can be redeemed within one year from the cancellation date.
  • 29-21 days before arrival we charge 30% of the agreed accommodation price.
  • 20 days to 11 days before arrival we charge 60 % of the booked accommodation price.
  • Cancellations made 10 days before arrival or later, early departures, late arrivals or no-shows will be charged 90 % of the booked accommodation price.

We recommend that you take out travel cancellation insurance.



Pets
We are a pet-friendly hotel and you are welcome to bring small pets (cats and dogs). They are not permitted to enter the dining rooms. Our daily rate for your pet is 10 euro (excluding food). Please notify us in advance if you intend to bring your pet.

Payment methods
We accept payment in cash, Eurocheque, Visa, Eurocard and Mastercard.

GROUPS

  • We offer group discounts on request
  • Suitable for buses

DISCOUNTS FOR CHILDREN
For children staying in an additional bed in their parents’ room

  • The price for children up to the age of four years is 20 euro/day

  • 50% reduction for children up to the age of eight years
  • 30% reduction for children up to the age of fourteen years


 
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